Job Vacancy - Reception Manager

Job Vacancy - Reception Manager

We are recruiting for a new member of our senior management team. We are welcoming applications for the following position within our reception team.


Position Responsibilities

· To lead and be responsible for the day-to-day reception operation, to lead the reception team and drive sales.

· To support and work with senior management team with the business operation.

· Ensure a high standard of customer care/experience & service is delivered.

· Ensure the front of house team are organised and clear in service delivery and sales targets.

· Continually identify opportunities to improve the customer experience.

· Support any business administration & processes required within the role.

· Contracted Hours: Full time - Some evening & weekend work involved.

· Reports to Chief Operating Officer.

Personal Skills

· Enthusiastic and outgoing personality.

· Has a passion and takes enjoyment from customer service and working with the public.

· Skilled & competent in IT software packages.

· Has an interest in sport and the health and fitness industry.

· Confident and capable in leading a team, able to develop skills and service.

· Works well in a team environment and on own initiative.

· Organised and pro-active in delivery.

· Strong communicator & role model to others.


Full Job Description - GSC Reception Manager